Terms & Conditions
Last updated: 6th May 2026
These Terms & Conditions apply to the use of this website and the purchase of artwork from Alexa Gooder, trading as Alexa Gooder Ceramics.
By using this website or placing an order, you agree to the terms set out below.
1. About
This website is operated by Alexa Gooder. It showcases and sells handmade ceramic artwork.
If you have any questions, please contact me at hello@alexagooder.co.uk
2. The work
All pieces are handmade and created individually. As a result, variations in form, surface, colour, and finish are to be expected. These variations are a natural part of the process and not considered faults.
Product descriptions and images aim to represent each piece as accurately as possible, though slight differences may occur.
3. Orders
All orders are subject to availability and acceptance. I reserve the right to decline or cancel an order if necessary, including in cases of pricing errors, availability issues or unforeseen circumstances. If this occurs, you will be notified and refunded in full.
4. Pricing
All prices are listed in GBP (£). Prices may be updated at any time, but changes will not affect orders already placed.
5. Shipping
Shipping is carried out using tracked delivery services. For full details, including processing times and delivery information, please refer to the Shipping Policy.
6. Returns & refunds
Due to the handmade nature of the work, returns and refunds are not offered for change of mind. For full details, including how damaged items are handled, please refer to the Returns & Refunds Policy.
7. Intellectual Property
All the ceramic pieces and designs shown as images on this website are the intellectual property of Alexa Gooder. They may not be copied, reproduced, distributed, or used in any form without prior written permission.
8. Website use
You agree to use this website for lawful purposes only and not to misuse or interfere with its operation.
9. Liability
Every effort is made to ensure that the information on this website is accurate and up to date. To the fullest extent permitted by law, I am not liable for:
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indirect or consequential loss
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delays or issues caused by third-party services (such as couriers).
Nothing in these terms excludes liability where it would be unlawful to do so.
10. Governing law
These Terms & Conditions are governed by the laws of England and Wales.
11. Changes to these Terms
These Terms & Conditions may be updated from time to time. The latest version will always be available on this page.
