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Privacy Policy

Last updated: 6th May 2026

 

This Privacy Policy explains how your personal information is collected, used and protected when you visit or make a purchase from this website.

 

1. Who I am

​

This website is operated by Alexa Gooder, trading as Alexa Gooder Ceramics.

If you have any questions about this policy or your data, you can contact me at hello@alexagooder.co.uk

 
2. What information I collect

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When you visit the site or place an order, I may collect the following information:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number (if provided)

  • Payment details (processed securely via third-party providers. I do not store card details)

  • Order history

 

I may also collect limited technical data such as:

  • IP address

  • Browser type

  • Pages visited (via cookies/analytics)

 

3. How your information is used

 

Your information is used to:

  • Process and fulfil orders

  • Communicate with you about your order

  • Provide customer support

  • Improve the website and user experience

  • Send occasional updates or marketing (only if you have opted in)

 

4. Payment processing

 

Payments are handled securely by third-party providers (such as Stripe, PayPal, Apple). I do not store or have access to your full payment details.

 

5. Sharing your information

 

Your data is only shared where necessary to run the business, including:

  • Delivery couriers (to ship your order)

  • Payment processors

  • Website and hosting providers

 

Your information is never sold or shared for third-party marketing.

 

6. Cookies

 

This website may use cookies to:

  • Improve site functionality

  • Understand how visitors use the site

  • Support analytics tools (such as Google Analytics)

 

You can control or disable cookies through your browser settings.

 

7. How your data is stored

 

Your information is stored securely and only retained for as long as necessary to:

  • Fulfil orders

  • Meet legal, tax, and accounting requirements

 

8. Your rights

 

Under UK data protection law, you have the right to:

  • Access the personal data I hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (where legally possible)

  • Withdraw consent for marketing at any time.

 

To exercise any of these rights, please contact me at the email above.

 

9. Third-party links

 

This website may contain links to other websites. I am not responsible for their privacy practices.

 

10. Changes to this policy

 

This policy may be updated from time to time. The latest version will always be available on this page.

 

11. Email marketing

 

If you subscribe to my mailing list, your email will be used to send occasional updates about new work, releases, or exhibitions. You can unsubscribe at any time using the link in any email.

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